Paula is an accomplished leader with a proven track record with 20 years’ experience. She adeptly manages and mentors large teams, overseeing international and domestic admissions, systems, credit and Recognition of Prior Learning (RPL), study pathways, and student services. Her leadership extends to an offshore team based in Delhi, where she fosters a culture of excellence and effective team management. Throughout her career, Paula has consistently achieved operational goals by employing a coordinated and compliance-driven approach. In addition to leading high-performing teams within complex organisations, Paula spearheads strategy and planning, which involves operationalising the University’s strategic plan, aligning it with stated goals, and taking charge of risk and business continuity plans. Paula is committed to driving an excellent student experience through the process and operations of the University.
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