Frequently asked questions

The Submit for Assessment window opens for submitting marks and/or work from the following dates:

• March series: 1 February
• June series: 1 April
• November series: 1 October.

The speed at which you can upload a document to Submit for Assessment can be impacted by your internet connection and the size of the file you are trying to upload. We recommend using Handbrake to reduce the size of your files and we have included instructions about how to do this in our administrative guides.

• View the Administrative guide: Using Submit for Assessment (PDF, 2MB)
• View the Administrative Guide: Using Submit for Assessment to submit portfolios of evidence (PDF, 1MB)

Submit for Assessment shows you which candidates you still need to upload documents for. It hides candidates whose work you have already uploaded. You can change the filter to show all candidates, as shown in the image below:

After you have submitted your documents to us, we send you a confirmation email. This comes from submitforassessment@cambridgeassessment.org.uk We recommend adding this to your email contacts. Check your junk/spam folders if you do not receive a confirmation email.

Submit for Assessment also displays a ‘submitted’ status against the candidates whose documents you have submitted successfully.

You can find component information on your statement(s) of entry, as shown in the image below. You can view your statement(s) of entry on Direct.

If you have missed a deadline for submitting work or a portfolio of evidence we will contact you to tell you what you need to do. Look out for emails from scriptreturn@cambridgeinternational.org you may need to check your junk or spam mailboxes.

If you expect to miss a deadline for submitting work or a portfolio of evidence contact us info@cambridgeinternational.org straight away for support and advice.

You need to check two things to make sure you can upload files:

1. Check that you have uploaded all the files and/or tagged any as missing. If you haven't done this you will not be able to submit. The image below shows the 'submit' button is unavailable - this is because files have not been uploaded, so there is nothing to submit.

The image below shows that the 'submit' button is now available. This becomes available once you have uploaded files to Submit for Assessment.

2. Check that you have logged in with the correct role. This is displayed in the top right corner and should either be 'Exam Officer' or 'Teacher'. If you do not have the correct role assigned (either 'submit exams officer' role or 'submit teacher role' on My Cambridge) your delegated admin will be able to set this up.

You must be in the 'samples' section, not the 'submit marks' section of Submit for Assessment to see the syllabus you have entries for when the submission window opens.

If you have already submitted you need to contact our Customer Services team for support.

If you have not yet submitted, you can edit or delete files before you press submit.

• Information about using Submit for Assessment for moderated and examined work
• Information about using Submit for Assessment for sending us portfolios of evidence

If your Associate Centre submits marks in Submit for Assessment you need to approve the marks they submit. If you are approving and submitting marks for an Associate Centre make sure you are logged in as the Exams Officer.

You will need to be logged into your Associate account to approve marks.

You can find information about how to do this in our approving marks factsheet (PDF, 976KB).

Once you have uploaded or ‘dragged and dropped’ a file onto a candidate’s evidence section (for example ‘Evidence 1’) you will see the option ‘Link with other candidates’. If you want to link the file you have uploaded with other candidates, follow the instructions below:

Step 1: click on ‘Link with other candidates’

Step 2: You will see all the files you have uploaded to that evidence section (e.g. ‘Evidence 1’) Choose the file(s) you want to link with other candidates (e.g. the task and/or Rationale Document) then click ‘Next’.

Step 3: Select the candidates you want to link to the task and/or Rationale Document. Click ‘Save’. The files you selected are now linked with the selected candidates and have been added to their evidence sections.

Watch How to link files with other candidates on Vimeo.